Refund Policy
Last Updated: April 11, 2026
We want you to be completely satisfied with your purchase. However, due to the nature of our products, we have the following policy:
Eligibility for Refund:
- You may request a refund within 30 days of receiving the product.
- The product must be unused, in its original packaging, and in resalable condition.
- Refund requests after 30 days will not be accepted.
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How to Request a Refund:
- Contact our support team with your Order ID at support@bubblymall.com
- Clearly mention the reason for return.
- Once approved, ship the product back to our warehouse (customer pays return shipping charges).
Refund Process:
- Once we receive and inspect the returned product, we will process your refund within 5-7 business days.
- Refund will be issued to the original payment method.
- Shipping charges are non-refundable.
Non-Refundable Cases:
- Products that are used, damaged due to customer negligence, or returned without original packaging.
- Orders placed during special flash sales or clearance.
Replacement Policy:
In case of manufacturing defects, we offer free replacement within 30 days of delivery.
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